DID YOU MEET YOUR BUSINESS OBJECTIVES IN THE LAST TWELVE MONTHS?

What held you back?
Did you review your business goals?
Were the right resources available?

Maximising the development of your business strategy can take a backseat to pressing concerns, staff training issues and a multitude of unpredicted events. Don't lose sight of the bigger picture through the paperwork.

Goldcross Consulting offers a business solution that empowers business owners to maintain focus and take control of their direction in the market. The MAUS Business hub assists in the development of documentation that will impress and convert investors, establishing a standard of reporting across an organisation and contributing toward the foundations of a lasting reputation.

THE MAUS BUSINESS HUB: SIMPLIFIED BALANCED SCORECARD PHILOSOPHY

Every light bulb concept or system is inspired by philosophy. The development of the MAUS Business Hub integrates the principles of Kaplan and Norton, who continue to experience acclaim for their concept of the Balanced Scorecard. As Kaplan and Norton noted, the world has evolved away from the financial data metrics of yesterday, as business requires comprehensive, multi dimensional indicators to keep pace with the current structures and benchmarks. Financial measures are preoccupied with the past, ignoring the forward facing elements of truly assessing the needs of a business.

The KPI Dashboard allows a business to link The Balanced Scorecard key areas to company goals and strategies developing in the planning results. The power to monitor and refine results is then placed in your hands, displaying real time results, as they happen. If you're uncertain of The Balanced Scorecard and how this integration can be applied to your business, reporting identifies four measurable areas, key to the success of the business. Each area must be balanced and equally weighted if a business is to flourish.

Customers: Modern management philosophy reveals the importance of customer satisfaction as a leading indicator. Consistent negative feedback and performance today could signify a future decline. Developing satisfaction KPI's could prevent impacting, long term consequences.

Finances: Despite the emphasis on financial indicators, it is not necessary to disqualify these metrics. Financial data is timely, accurate and serves to position your business based on figures. This picture would be further complemented by implementing risk assessment and cost-benefit data.

Learning and Growth: Training metrics can direct managers to holes in funding, identifying opportunities for further development. Learning and knowledge distribution further inform your main resource – your people. By encouraging self improvement, a solid corporate culture and technological aptitude, you will create a valuable repository of information.

Internal Processes: Implementing management metrics allows you as an employer and business owner a birds eye view into how well the business operating, what products or services hit the nail on the head, and measure what customer and shareholders are responding to. These metrics should be designed by those who understand your business.

Contact Goldcross Consulting today, to discuss how we can help your business implement a MAUS Business Hub suited to the size of your business!

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