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SEE HOW WE HAVE HELPED
BRING SUCCESS  TO THEM

Before Goldcross Consulting, Alan was a nationally recognised caterer, winning numerous industry awards, after building his hospitality legacy from the ground up. He stresses the importance of a detailed business infrastructure, covering every aspect, from customer relations, stock dispatch and cancellation policies.

Each system was comprehensive, guiding staff through processes step by step, their role spelled out in clear, concise language. Learning and information retention were streamlined to be efficient and easily disseminated, reducing negative business impacts.

You don't have the time or inclination to sit down and nut out a business plan. What for? Business has been brilliant, setting a brisk pace for the financial year; your team is a thriving, oiled machine. Any business planning would be a waste of time, right?

Goldcross Consulting recently worked with an extremely profitable company, operating in a niche market. The wheels were turning until 2007, an unexpected job boom hit the books and forced the business to expand quickly, exacerbating growing pains and jumbling existing workflow. Unfortunately, the team struggled to handle the increase, encouraged to jump from job to job before the completion of any one project –they were to get the job done without delay, often sacrificing quality and control for tight timelines.

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Before Goldcross Consulting, Alan was a nationally recognised caterer, winning numerous industry awards, after building his hospitality legacy from the ground up. He stresses the importance of a detailed business infrastructure, covering every aspect, from customer relations, stock dispatch and cancellation policies.

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